At Krekya, your personal data belongs to you. This policy explains exactly what we collect, why we collect it, how we use it, and what rights you have over it. No jargon, no runaround — just straight answers.
Krekya never sells your data. Your information is used only to run your account and improve your experience.
Create AccountA few facts that show how seriously Krekya takes your personal data.
This Privacy Policy explains how Krekya ("we", "us", "the platform") collects, uses, stores, and protects the personal data of users ("you", "Player") who access or use the Krekya gaming platform at krekya.io, including all games, features, and services offered through the platform.
We take your privacy seriously. This policy is written to be clear and readable — not buried in legal language. If you have questions about anything in this policy, our support team is available 24/7 and will give you a straight answer.
This Privacy Policy should be read alongside Krekya's Terms and Conditions and Responsible Gaming Policy. Together, these documents form the full agreement between you and Krekya.
By registering an account or using the Krekya platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree, please do not use the platform.
Krekya collects personal data in three ways: data you provide directly, data collected automatically when you use the platform, and data received from third-party payment processors. Here is a breakdown of what we collect and why:
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, username | Provided by you at registration |
| Contact Data | Mobile number, email address | Provided by you at registration or in account settings |
| Financial Data | Last 4 digits of mobile wallet number, transaction amounts | Collected during deposit and withdrawal processing |
| Technical Data | IP address, device type, browser type, operating system | Collected automatically when you access the platform |
| Usage Data | Pages visited, games played, session duration, bet history | Collected automatically during platform use |
| Verification Data | Government-issued ID (if requested for KYC) | Provided by you when requested for identity verification |
| Communication Data | Support chat transcripts, emails sent to Krekya | Collected when you contact our support team |
Krekya does not collect or store full mobile wallet credentials, card numbers, or banking passwords. Payment processing is handled by your mobile wallet provider (bKash, Nagad, or Rocket) — Krekya only receives confirmation of a successful transaction and the last 4 digits of your wallet number.
Krekya uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. We do not use your data for purposes beyond what is described here without your explicit consent.
Krekya will never use your data to build advertising profiles, sell to data brokers, or share with unrelated third-party businesses. Your data stays within the Krekya ecosystem and the service providers who directly support platform operations.
Krekya processes your personal data on the following legal grounds:
Krekya does not sell your personal data. We share data only in the following limited circumstances, and only with parties who are bound by strict data protection obligations:
All third-party service providers who receive your data are required to process it only for the specific purpose for which it was shared, and to maintain appropriate security standards. Krekya does not permit service providers to use your data for their own purposes.
Krekya uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use it. Here is what we use and why:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Keep you logged in, maintain your session, enable core platform functions | No — required for the platform to work |
| Performance Cookies | Measure page load times, identify errors, improve platform speed | Yes — via browser settings |
| Analytics Cookies | Understand which games and features are most used, improve UX | Yes — via browser settings |
| Security Cookies | Detect suspicious login attempts, prevent CSRF attacks | No — required for account security |
Krekya does not use third-party advertising cookies or tracking pixels. You will not see Krekya ads following you around the internet based on your platform activity. To manage cookies, adjust your browser settings — most browsers allow you to block or delete cookies at any time.
Krekya retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Here is our general retention schedule:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you. If you request deletion of your account, we will delete or anonymise your personal data within 30 days, except where retention is required by law.
Krekya implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:
While Krekya takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password, enable 2FA, and never share your login credentials with anyone.
You have the following rights over your personal data held by Krekya. To exercise any of these rights, contact our support team — we will respond within 24 hours and fulfil your request within 30 days.
Exercising your privacy rights will never result in your account being penalised or your service being degraded. Krekya respects these rights as a fundamental part of how we operate.
Krekya is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the Krekya platform.
If Krekya becomes aware that personal data has been collected from a person under 18, that account will be immediately suspended, all data will be deleted, and any deposits will be returned to the originating payment method. If you believe a minor has registered on Krekya, please contact our support team immediately.
Krekya may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via their registered mobile number or email address at least 7 days before the changes take effect.
The current version of this policy is always available on this page. The "Last Updated" date at the top reflects when the most recent changes were made. We encourage you to review this policy periodically. Continued use of the Krekya platform after changes take effect constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the Krekya team. We take all privacy queries seriously and aim to respond promptly.
For data access or deletion requests, please include your registered mobile number and a brief description of your request. We will verify your identity before processing any data-related requests to ensure your information is protected.
Krekya protects your privacy and your winnings. Register in under two minutes, deposit via bKash or Nagad, and enjoy provably fair games with withdrawals under 5 minutes.